It’s one thing to say that UX practitioners work only with facts and are unwavering on a path to uncovering truths and nothing else. The reality can be much more complicated. In real scenarios, we need to know when to leverage assumptions to our advantage. And to decide on which grey areas to validate to...
Have you got a novel situation in relation to this topic?
Share with me the scenario and put a spot-light on it. If you have a question, anecdote or an interesting topic to raise in UX, send them through. Discussing & articulating the challenge would be the 1st step in edging closer to a remedy.