User research’s key step is modelling to synthesise the collected raw data. Kim Goodwin explains as it best below: “A model is a description that helps people understand and communicate about observed behaviour. Bohr’s model of the atom and Freud’s ego, superego, and id, for example, gives us framework for understanding the complex ideas they stand for....
Have you got a novel situation in relation to this topic?
Share with me the scenario and put a spot-light on it. If you have a question, anecdote or an interesting topic to raise in UX, send them through. Discussing & articulating the challenge would be the 1st step in edging closer to a remedy.